Customer Service Representative I

2 days left

North Olmsted, OH
Mar 24, 2017
Apr 29, 2017
Contract Type
Full Time

Customer Service Representative I-NOR00340 Working at Cargill is an opportunity to thrive—a place to develop your career to the fullest while engaging in meaningful work that makes a positive impact around the globe. You will be proud to work for a company with a strong history of ethics and a purpose of nourishing people. We offer a diverse, supportive environment where you will grow personally and professionally as you learn from some of the most talented people in your field. With 150 years of experience Cargill provides food, agriculture, financial and industrial products and services to the world. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work. Learn more at


Position Purpose

The Customer Solutions Specialist will be responsible for all Supply Chain functions within a geographic area for Cargill Deicing Technology customers. This position coordinates all aspects of the supply chain to service customers. The functions included in this process are: preparing and processing bids, taking orders, updating and maintaining cost files, handling freight and terminal payments, monitoring inventory according to plans, coordinating carrier/shipment, and solving customer and vendor issues. This position will have an impact on shipments from salt mines within the region, distribution for eight terminals in four states, and responsibility for bids.

This position is located in North Olmsted, OH.

Principal Accountabilities

Bid preparation and processing 25%

Order taking and processing 25%

Supply Chain Coordination (freight, inventory, costs, dispatch, and accounts payable) 25%

System support and provides problem resolution 15%

Miscellaneous job-related duties as assigned 10%


Required Qualifications

•High school diploma/GED equivalent plus a minimum of 2 years of customer service, bid processing, or transportation experience OR a Bachelor's Degree

•Excellent communication skills; by telephone and interpersonal

•Intermediate level experience using Microsoft Excel

•Ability to work in a fast paced environment with deadlines and peak demand periods

•Strong analytical skills and ability

•Strong customer focus

Preferred Qualifications

•SAP knowledge and/or experience

•Demonstrated problem solving skills

•Supply Chain or Logistics experience

Equal Opportunity Employer, including Disability/Vet.

Job Supply Chain Management

Primary Location US-OH-North Olmsted

Schedule Full-time

Job Type Standard

Shift Day Job

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