Director of Quality

San Antonio, Texas
Up to $125,000 DOE
Mar 16, 2017
Apr 15, 2017
Contract Type
Full Time

The Director of Quality will oversee the Food Safety Net Services Quality Management System supporting chemical and microbiological testing of food products and environmental samples for the entire FSNS facilities.  The successful candidate will maintain frequent contact with all Quality personnel through the testing network; review and interpret quality reports, audits, and laboratory quality control records in all areas of the business; oversee CAPA processes; work with operations to implement efficient and appropriate training programs; and will be responsible for network proficiency programs.  Ensures food testing laboratory network compliance with the ISO / IEC 17025 standards. Promotes constant improvement and organizational excellence. The Director of Quality has the authority to halt laboratory testing in the event of a high-risk non-compliance or control failure.



  • Manage all aspects of the network-wide QMS to include the development, execution and results review of a network proficiency program. Promotes a Culture of Quality and champions efforts to achieve Organizational Excellence

  • Supervise laboratory quality system operations at all Food Safety Net Services facilities to maintain ISO 17025 compliance

  • Independently pursue consistent review of processes, procedures, and techniques in accordance with guide ISO 17025 as they apply to the proper implementation of the Food Safety Net Services Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures

  • Oversee quality system training of new and current laboratory personnel in the practices of an accredited facility to include quality system functions, laboratory procedures, and protocols as assigned

  • Perform internal audits of all quality system documentation and personnel utilizing the A2LA auditor checklists for general quality system compliance, food microbiology/food chemistry, and laboratory quality system documents including methodology and work instructions

  • Responsible for ensuring preparedness for surveillance audits as they occur and working closely with each facility Laboratory Manager as the key contact for external auditors

  • This position has the authority to stop work and request sample resets as necessary

  • This position has the authority to perform internal audits on all parts of the quality system including documents, methodology (as it pertains to the laboratory’s Scope of Accreditation), and personnel

  • Working in collaboration with laboratory management, this position has the authority to implement internal proficiency testing as necessary

  • Apply aseptic/microbiological techniques in the daily workload

  • Apply technically sound chemical techniques in the daily workload

  • Accurately perform and interpret test results, notifying the Laboratory Manager of deviations

  • Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends

  • Ensure quality monitoring in the laboratory is performed at the required frequencies

  • Supervise special quality system reviews and revisions as assigned

  • Perform other duties as assigned



This job may have supervisory responsibilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.



  • BS degree in Microbiology, Chemistry, Food Technology, or related field

  • Advanced Degree preferred

  • ISO / IEC 17025 training strongly preferred

  • Hands on experience in a microbiological and chemical testing environment

  • 2 years’ experience in a commercial testing laboratory

  • Or equivalent combination of education and experience

  • ASQ certification preferred

  • Preferred experience as a thought leader or change agent in Life Sciences Quality Management